Terms of service

Last updated: 01/06/2026

Welcome to Somvelle. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy.

If you do not agree with these Terms, please do not use our website.

About Us

This website is operated by Somvelle.

Business Name: JRT Global LLC T/A Somvelle
Business Address: 1209 Mountain Road Place Northeast ne ste, 87110 New mexico
Email: support@somvelle.com
Phone: +1 (917) 764-9767
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM MT
Response time: Within 24 - 48 hours

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • All information you provide is accurate and complete.

Products and Services

Product specifications, materials, dimensions, and performance characteristics are provided based on information available from manufacturers and suppliers and may vary slightly between production batches.

We make every effort to display our products, descriptions, specifications, and images as accurately as possible.

However:

  • Product colours may vary depending on screen settings and device displays.
  • Product images are provided for illustrative purposes and may differ slightly from the actual product.
  • Product availability may change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

Pricing and Payments

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Change prices at any time.
  • Correct pricing errors.
  • Cancel orders affected by obvious pricing mistakes.

Payment must be received and authorised before an order is processed.

Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including:

  • Product availability issues
  • Suspected fraud
  • Payment authorisation failure
  • Incorrect pricing or product information
  • Violation of these Terms

If your order is cancelled after payment has been received, a full refund will be issued.

Shipping and Delivery

Orders are fulfilled through our trusted international fulfillment partners and shipped directly to customers.

Delivery estimates are provided for convenience only and are not guaranteed.

For complete information regarding shipping, processing times, and delivery estimates, please review our Shipping Policy.

Somvelle is not responsible for delays caused by:

  • Carriers
  • Customs procedures
  • Weather events
  • Transportation disruptions
  • Incorrect customer-provided shipping information

Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

By placing an order, you acknowledge and agree to the conditions outlined in that policy.

Intellectual Property

All content on this website, including text, graphics, images, logos, branding, product descriptions, and website design, is the property of Somvelle or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

Prohibited Use

You agree not to use the website:

  • For unlawful purposes
  • To violate any applicable laws or regulations
  • To infringe intellectual property rights
  • To distribute malicious software or harmful code
  • To interfere with the security or functionality of the website
  • To engage in fraudulent or deceptive activities

We reserve the right to terminate access to users who violate these Terms.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and all products and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will operate uninterrupted or error-free.
  • Product descriptions will be completely free of inaccuracies.
  • The website will always be available or secure.
  • Limitation of Liability

To the maximum extent permitted by law, Somvelle shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Inability to use the website
  • Product purchases
  • Delivery delays
  • Website interruptions

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the content, policies, or practices of third-party websites.

Accessing third-party services is done at your own risk.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of New Mexico.

Contact Information

Business Name: JRT Global LLC T/A Somvelle
Business Address: 1209 Mountain Road Place Northeast ne ste, 87110 New mexico
Email: support@somvelle.com
Phone: +1 (917) 764-9767
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM MT
Response time: Within 24 - 48 hours